Shipping & Returns

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

Payment

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

Returns

Items covered by this policy must be returned within 15 days of the purchase date for this policy to apply.

  • Returns or exchanges within 15 days from date of purchase

    • If for any reason you are not satisfied with your purchase, you may return or exchange it for another product. 

    • You should use a trackable shipping service and purchasing shipping insurance. We are not responsbile for packages lost or damaged during shipping.

    • Returns are NOT allowed after 15 days from date item(s) 

    • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    • Any user caused issues, alterations, obvious wear or damage will not be eligible for a refund or exchange.

    • Special order products are not eligible for return

    • Returns can only be issued to the card that was used for purchase

    • If the original item is no longer available, a similar item of equal value may be selected or a refund in the amount of the price originally paid may be issued

 

Open item returns – Items returned that are no longer in resellable condition will be subject to a restocking fee based on the condition of the product. To test a product, please only open 1 item to test first before opening all quantities. Used items will not be accepted for return. Shipping costs are not refundable.

No shipments are sent on Saturday, Sunday, or holidays.

Orders can not be changed or added to on the day they are being shipped.